Customer Center

Your eService

Keep an eye on your credit card anytime and anywhere:

Questions about eService
Login, payments, transactions,
available amount
044 439 40 23 Mon-Fri 08:00 - 19:00
Sa 09:00 - 16:00

FAQ  eService  eService App


Credit cards

Block credit card +41 (0)44 439 40 20 7 days/24 hours

PIN, fees, interest,
general questions
044 439 40 20 Mon-Fri 08:30 - 18:00

Increase limit
We would be happy to check your limit again at any time on the basis of current information: Download the PDF form, fill it in and send it to us by post.

 Apply for a credit limit increase


Change personal data

  • Use eService as a credit card customer to change your address, name, telephone & e-mail.

  • Give us a call 044 439 81 11 Mon-Fri 08:30 - 18:00

  • Sign the PDF to change your address or name and return it BY POST.

For credit card customers   Address   Full name


Questions about products

  • Loans 0844 844 845 Mon-Fri 08:30 - 18:00

  • Cards 044 439 40 20 Mon-Fri 08:30 - 18:00

  • Leasing 044 850 854 Mon-Fri 08:30 - 18:00


  • Savings 0800 010 111 Mon-Fri 08:30 - 18:00

More information

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