Customer Center

Cembra App and eService

Keep an eye on your credit card – anytime and anywhere


FAQ  eService  Cembra App

Questions about eService +41 (0)44 439 40 23 Mon-Fri 08:00 - 18:00


Credit cards

Block credit card +41 (0)44 439 40 20 7 days/24 hours

PIN, fees, interest,
general questions
+41 (0)44 439 40 20 Mon-Fri 08:00 - 18:00

Increase limit
We would be happy to check your limit again at any time on the basis of current information: Download the PDF form, fill it in and send it to us by post.

 Apply for a credit limit increase


Change personal data

  • Use Cembra App or eService to change your address, telephone and e-mail.

  • Give us a call +41 (0)44 439 81 11 Mon-Fri 08:30 - 18:00

  • Sign the PDF to change your address or name and return it BY POST.

Download forms here   Address   Full name


Questions about products

  • Loans 0844 844 845 Mon-Fri 08:30 - 18:00

  • Cards +41 (0)44 439 40 20 Mon-Fri 08:00 - 18:00

  • Leasing 0844 850 854 Mon-Fri 08:00 - 12:00, 13:00 - 17:30


  • Savings 0800 010 111 Mon-Fri 08:30 - 18:00

More information

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