SMS services

SMS services provide you with the most important information regarding your credit card in the form of SMS texts sent to your mobile phone. This ensures that you are automatically informed by SMS when, for example, your credit card account has been debited or credited. You can also send an SMS asking how high your currently available credit limit is.

Thanks to SMS services, you will always have the most important information about your credit card at hand, as it is available at all times.

Automatic or on request?

Simply select in eService whether

• you wish to receive the desired information regarding your credit card automatically by SMS or

• you prefer requesting the information yourself by SMS as and when required.

You may of course change these settings at any time in eService.

Automatic notification¹

¹ Please read the notes.
² Not including any fees charged by your telecommunications provider and roaming costs.
³ Minimum purchase amount (to be freely determined by you) after which you wish to be informed.
⁴ If you select this option, any other packages will be deactivated automatically.

Information on request¹

¹ Please read the notes.
² Not including any fees charged by your telecommunications provider and roaming costs.

Information:

Please note that the following provisions apply to all SMS services due to technical reasons:

• Only transactions processed by Cembra Money Bank until the previous evening can be shown.
• In case of transactions that depend on the availability of goods and orders made by phone or in writing, the SMS notification may be sent with a delay.
• If you use your credit card at toll stations for highways, tunnels etc. or at parking ticket machines, these payments may not be listed in the SMS.
• For payments at petrol stations as well as hotel bookings or rental car reservations (credit card guarantee), an SMS will not be sent immediately after the transaction but only after the actual amount has been charged.

SMS services cost the same at home and abroad. This does not include any costs from your telecommunications provider or roaming costs.

Information that is automatically sent via SMS is available to you as part of a subscription offered at attractive prices. A detailed cost overview is available here: Account overview.

Information that you retrieve yourself via SMS is free of charge. This does not include any costs from your telecommunications provider or roaming costs.

All information services are included and free of charge in the Cembra App: cembra.ch/app

Yes: If you have activated the "Abroad", "Cash", "Online" or "All inclusive" SMS service, you will receive an SMS once your payment has been booked at Cembra Money Bank. The SMS will also inform you about the credit limit currently available to you.

You will be able to see these transactions using the "Online" SMS service.

In eService, you can set the minimum purchase amount from which you want to be informed.

You can see your remaining cash withdrawal limit via the "Cash" SMS service.

Yes. You will receive an SMS about the withdrawn amount and information about the remaining cash withdrawal limit regardless of whether the ATM is at home or abroad.